nábd Ops · the operating layer for services firms
The operating layer for professional services firms.
Built for consulting firms, agencies, and project-based services businesses. Engagement to invoice, on one surface — time, approvals, staffing, financials, margin. The system the practice actually runs the week on.
Who nábd Ops is for
Services firms whose people are the product.
You run a consulting firm, an agency, or a project-based services business. Your people deliver to clients on engagements. You need to track who works on what, when, at what rate, with what skill, against what budget, billing to whom.
Ops is the operating layer between consultants, project managers, and finance — the place engagements live, hours move, financials stamp, and margin holds.
The product
The week a services firm runs on.
Time logged, hours approved, financials stamped, margin watched. Engagement to invoice, on one operational surface — without the spreadsheet stitching that holds most services firms together.
Approvals
Staffing
Compliance
Approvals
Staffing
Compliance
Captured from production at 1440 × 900. No mock data.
Capabilities
Operations modelled around how services firms work.
Project and engagement tracking
Engagements, phases, work breakdown, budget vs actuals, status governance — visible to delivery leadership.
Skills and certification register
Live record of consultant skills, certifications, currency. Searchable for staffing decisions.
Time and timesheet
Time logged against engagements, validated against approved scope, routed for client billing.
Resource staffing
Match skills to demand. See utilisation across the practice. Plan capacity ahead of pipeline.
Performance and recognition
Internal scoring on delivery, client satisfaction, knowledge contribution — driven by engagement outcomes, not HR cycles.
Billing and invoicing prep
Convert validated time into client invoices ready for finance handoff.
Client and engagement satisfaction
Continuous feedback loops from clients, scored, dashboarded — the input that drives the next staffing decision.
Margin and financial stamping
Cost rates, bill rates, exchange rates stamped at approval. Project margin recalculated live; warnings fire before margin slips.
Architecture
One model. Engagement to invoice.
Engagements live in Ops with their own clients, phases, budgets, and rates. Time is logged against an engagement, validated against approved scope, and routed for approval. On approval, financials are stamped — cost rate, bill rate, exchange rate — and the entry is fit for client billing.
Margin is recalculated live as each entry approves; warnings fire before a project goes red. People data — names, reporting lines, leave, certifications — syncs from your HR system of record, so the operating picture reflects the firm's current shape without manual upkeep.
See how the foundation worksWhere it fits
The alternative to the patchwork.
Most services firms today run on a patchwork — timesheets in one tool, staffing in a spreadsheet, billing in a third system, margin reconciled by hand at month-end. Each handoff is manual, each reconciliation eats hours, each blind spot becomes a margin leak.
Ops is the operating layer that connects what services firms already have — your HR system of record, your finance ledger, your billing pipeline — into one surface the practice runs the week on.
Pilot reference
Raptors runs on nábd Ops.
The platform manages our own consultant operations — engagements, time, staffing, performance — through pilot and into steady state. Built by a services firm; used by a services firm. Additional reference customers slot here as they go live.
[VERIFY: confirm any published utilisation/billing metrics before publish.]
Next step
Built by a services firm. Used by a services firm.
A 45-minute demo with the team running Ops on its own operations. See engagements, utilisation, and billing against your own scenarios.