Tawasol · SuccessFactors to Muqeem
KSA visa and residency, from inside SuccessFactors.
Tawasol connects your SuccessFactors tenant to the Muqeem portal — the approved channel for visa issuance, Iqama transfer, final exit, and residency renewal. Audit-ready, multi-entity, and native to the SF employee record.
Architecture
One connector. The whole residency lifecycle.
SuccessFactors holds the employee record. Tawasol translates SF events into Muqeem operations and Muqeem responses into SF status updates. Operations stay on the employee record where HR can see them.
Origin
SuccessFactors
Employee Central record. Hire, transfer, terminate events. Iqama and visa attributes on the record.
The bridge
Tawasol
Translates SF events to Muqeem requests. Tracks status. Surfaces exceptions to HR. Records audit trail.
Destination
Muqeem · KSA
The Saudi residency portal. Visa, transfer, exit, renewal filed through the approved channel.
Two-way: SuccessFactors event → Muqeem operation → Muqeem response → SuccessFactors status. The employee record stays current.
What Tawasol automates
The four operations every KSA HR team runs.
Visa issuance
New visa requests routed from SuccessFactors hire records into Muqeem and tracked to issuance.
Iqama transfer
Inter-company transfers governed by Muqeem rules — initiated and tracked from your SF tenant.
Final exit
Termination events trigger final exit workflows. Muqeem records cleared, employee status updated.
Residency renewal
Iqama renewal windows watched, renewals filed ahead of expiry, status updated on the employee record.
Capabilities
Built for the way KSA enterprises actually file.
Approved Muqeem channel
An authorised integration channel to the Muqeem portal — not a screen-scraping workaround.
Native to SuccessFactors
Operations live on the employee record. HR sees status, expiries, and actions from inside SF — no separate console to learn.
Pre-expiry alerting
Iqama and visa windows surface before they expire. Renewals filed inside the legal window every time.
Audit-ready trail
Every request, every status change, every approval logged. Queryable from SuccessFactors, exportable to your audit pack.
Bulk and exception flows
Group renewals run as a batch. Exceptions surface for HR triage before they reach the regulator.
Multi-entity governance
Single tenant, multiple legal entities — each filed to Muqeem under its own commercial registration.
Certified · approved · listed
- SAP-certified solution
- SAP Store listed
- Muqeem approved channel
- KSA PDPL compliant
[VERIFY: confirm precise certification names and current approval status with the Tawasol product team before publish.]
Field reference
Running in production.
Al Hatab Group runs Tawasol against its SuccessFactors tenant in Saudi Arabia — high-volume F&B operations filing through Muqeem from inside SF. Additional references slot here as customers confirm publication.
[VERIFY: confirm publishable filing volumes and on-time renewal metrics before publish.]
Next step
File Muqeem from inside SuccessFactors. Audit-ready.
A 30-minute call with the team running Tawasol in production. We walk through your filing volumes and your multi-entity structure.